What Are The Roles And Responsibilities In Travel And Tourism
- Travel and tourism management equips you to work in a travel agency, a hotel, an airport, or any other hospitality-focused locale.
- Specialise in different types of tours such as tours to museums, corporate houses and industries, historical places, theme parks and amusement parks.
- Be knowledgeable of attractive places, historical moments, right information and specialities of different areas.
- They have practical communication skills for a productive conversation with tourists.
- Prepare itineraries for the tourists based on their schedule.
- Provide help and guidance regarding transportation, food, restaurants, hotels and shopping areas.
- Prepare travel packages for outstation tours.
- Have an awareness of necessary safety measures to deal with emergent situations.
- Have a warm-hearted, lively, confident and a welcoming personality.
Travel Jobs Are On The Rise And Hiring In The Industry Is Only Expected To Increase
Travel jobs are your ticket to a great career.
Travel and tourism jobs in the U.S. are taking off. From 2010 to 2018, travel jobs increased 22% compared to only 17% of jobs in the rest of the private sector, according to a recent report from the U.S. Travel Association. In addition, as of last year, domestic and international travelers in the U.S. supported a whopping 8.9 million American jobs, and hiring in the industry is only expected to increase.
A 2018 PriceWaterhouseCoopers LLP survey of members of the United States Tour Operators Association found that more than half of U.S. tour operators plan to increase staff this year, with one-third projecting as many as 11 to 25 new hires.
So, what do all these numbers mean for travel jobs today, the future of the industry, and job seekers? Monster spoke to David Huether, senior vice president for research at the U.S. Travel Association, for insights.
Production Managers/assistants/ Stage Crew
These are the people who are involved in the behing-the-scenes side of entertainment onboard a cruise ship. The Production Manager will coordinate productions and members of their team will have a range of specific tasks relating to the smooth running of the entertainment onboard the cruise ship.
Requirements- Experience in entertainment production
Salary range- £12,000+ per annum
Useful resource-All Cruise Jobs
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Business And Development Manager/ Assistant
Every business needs a person or people behind the scenes who are responsible for business development and growth and whilst you might not see these people very often , this is actually one of the most important jobs in travel and tourism! Business Development Managers develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects. They also make sales projections and forecasting revenue, in line with projected income.
Requirements- Knowledge of businesses, preferably a degree or higher level qualifications
Salary range- £40,000+ per annum
Useful resource- Indeed
What Are Travel And Tourism Jobs
Travel and tourism jobs generally include any job within the holiday market. Whether that be helping customers to plan for a holiday, source a great place to stay, help to keep holiday-makers safe and comfortable during their holiday, or even helping travel companies to source great accommodation, like hotels and villas, and secure exclusive prices.
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All You Need To Know About The Tourism Industry
First, it is worth pointing out that the tourism industry itself includes a huge number of different sectors, from accommodation and transportation, through to entertainment, travel services and the food and beverage sector. Before embarking on a tourism career, it can pay to take the time to learn as much as you can.
Check out Tourism Industry: Everything You Need to Know About Tourism for background on each of the different sectors, details on the benefits of the tourism industry, and useful information about the latest industry trends.
Career Opportunities In Travel And Tourism Sector
The travel and tourism industry in India is growing fast and is expected to do well in the coming years. In India, the travel industry hopes to create 46 million job opportunities by 2025 and this is the crucial sector where the government is pinning hopes of providing major employment opportunities by providing skill-based training programs for local youths and also to match the infrastructure to meet the international standards. According to a report published by the World Travel and Tourism Council , India may add another Rs. 8, 50,000 Crore by the year 2020-just through tourism. As per the calculations of WTTC, tourism industry alone had contributed near about 8.31 lakh crore revenue to Indian GDP in the year 2015. Which is 6.3% of total GDP. Not only the revenue but it has also created 37.315 job opportunities or fulfilled 8.7% of the total employment requirements.
Not only in India, but with respect to the global perspective, the travel and tourism industry is the largest contributor of foreign exchange an enormous number of employees either directly or indirectly benefitted out of this industry.
Let us look at the major job opportunities available in Travel and Tourism industry:
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Visitor Information Officer/ Manager
All visitors to an area will require some kind of information, whether that is a tourist map, appropriate signage, guidebooks or recommendations. Therefore, it is important that there are staff who can help to provide this information! Tourist information centres are a popular place for tourists to visit and staff who work here will provide information and guidance, conduct research, help tourists to make bookings and act as an ambassador for the local area.
Requirements- Knowledge of the local area
Salary range- £15,000+ per annum depending on position
Useful resource-National Careers
Bureau De Change Cashier
Bureau de Change cashiers process cash transactions from customers in national and foreign currencies. They provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign exchange transactions and check for money validity.
Requirements- Customer service skills
Useful resource-Travel Trade Recruitment
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What Do Travel And Tourism Graduates Do
Six of the top ten jobs held by travel and tourism graduates employed in the UK include sales, marketing and related associate professionals, managers and proprietors in hospitality and leisure services, HR, training and other vocational associate guidance professionals, secretarial and related occupations, admin and business associate professionals.
Work As A Travel Guide
A travel guide is a destination expert who shares his personal knowledge with tourists. Many destinations are better experienced with a local guide who can provide you with information that would be difficult to obtain on your own.
For example, if you’re hiking a remote volcano in Hawaii or visiting monuments in Washington D.C., your experience will be enhanced with the guidance of a local who has in-depth knowledge of the area. A travel guide made about $33,200 in 2021, according to the U.S. Bureau of Labor Statistics. Demand will increase and decreased as economic conditions change.
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Skills Required For A Career In Travel And Tourism
Professionals in the travel and tourism sector are focused on delivering great services to customers who are away from home on vacation or on business. Candidates interested in pursuing a career in the tourism sector must have a passion for travel, a desire to learn new things, and the ability to keep up with the newest news as well as global socioeconomic trends. Some of the characteristics and abilities that applicants need to possess in order to create a successful career in the travel and tourism industry are as follows:
- Good administration and management skills
- Good research and planning skills
- Problem-solving skills
Did you know: The COVID-19 pandemic has cost the world economy more than $4 trillion loss, and tourism experts do not anticipate pre-COVID arrival levels to be restored until 2023 or later.
You Can Experience Different Cultures
Individuals who are already part of the travel and tourism industry say that they find it pleasurable being around and talking to people of different cultures. It can give you a euphoric feeling topping it up with the enthusiasm.Do you now believe that it is better to opt for travel and tourism programmes after school? Visit the Berlin School of Business and Innovation for more details of a BA tourism course and apply for the course!
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Reasons To Start A Career In Tourism
#1) Tourism Is One of the World’s Largest Industries$7.6 trillion to the global economy each year#2) It Allows You to Travel#3) It Will Strengthen Your Soft Skills#4) People Are Spending More Money When TravelingU.S. Travel Association#5) It’s Easy to Get StartedAccelerate Your Careerdiploma programsonline courses
This article was brought to you by American Hospitality Academy World Campus. For more news, updates, and information on our online business courses or online hospitality courses, please visit our website.
You Can Have More Holidays
Another awesome feature of a career in travel and tourism is that you can easily take out more time for loved ones and make extra holidays. This can be a dream come true for most graduates. It means that even when you are working for fewer days, you can continue to earn full income than what is supposed to be assigned to you.
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Administrative Assistant/ Virtual Assistant
There are many administrative jobs in travel and tourism. These have traditionally been office-based jobs, whereby staff will undertake various tasks such as taking notes, recording information, completing spreadsheets etc. However, recent years have seen a number of administrative positions that are undertaken remotely arise, often referred as as a Virtual Assistant.
Requirements- Ability to conduct administrative tasks
Salary range- £12,000- £18,000 per annum
Restaurants And Food/ Beverage Services
Employees working in the Restaurants and Food/Beverage Services pathway perform a variety of tasks to maintain operations and promote guest services in eating and drinking establishments.
Training for chefs has changed radically in the past 10 years as chefs continue to assume greater leadership and managerial roles in the industry.
Sample occupations include:
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Chinese Outbound Tourism Expert
Potential income: £25,000-£100,000
The Chinese outbound tourism market is the biggest in the world and it is growing FAST. Countries such as Thailand and Indonesia, which had very few visitors from China just a few years ago, now rely on the Chinese outbound market. The Chinese travel more than any other population in the world AND they spend more. So, its a no brainer- tourism stakeholders should be targeting Chinese tourists to enhance their business prospects.
There will be more opportunities for Chinese outbound tourism specialists in the coming years. These jobs in travel and tourism could be advertised by public organisations, such as tourist boards, or private companies such as hotel chains or tourist attractions. Follow the Chinese Outbound Tourism Institute for up to date data on Chinese tourists.
Necessary qualifications: You will likely need some knowledge of China to secure a position in this field. Learning to speak Chinese may help. Experience of living in working in China is also beneficial.
Careers In Travel Sales
Among the largest areas of the travel industry are travel sales. This includes travel agents, travel wholesalers and sales representatives for larger travel companies. Travel wholesalers negotiate with hotels, airlines, attractions and the like to create products for agents to sell. Travel agents are the front line of retail travel sales. They buy travel packages from wholesalers and assist customers with hotel and transportation booking, schedules and pricing.
There aren’t strict requirements to break into this industry, but college level coursework in tourism related subjects, certifications from industry organizations and sales experience go a long way in landing a job. As of May, 2020 travel agents earn about $42,350 per year, on average, according to the U.S. Bureau of Labor Statistics.
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Go Places: Careers In Travel And Tourism
Globalization is not a buzzword solely associated with international business. It has translated into a booming new career possibility: Expanded services in the travel and tourism industry.According to the World Travel and Tourism Council , the industry already is responsible for more than 10 percent of global employment. Brian White, PhD, director of the WTTC’s Human Resources Center in British Columbia, says the field is incredibly diverse and comprised of seven major areas:
- Outdoor recreation
- Ancillary services associated with tourism.
Career In Travel And Tourism After 12th
With the growing popularity of the sector, upcoming youngsters are extensively majoring for a career in travel and tourism. There is a huge scope in this field as well if you opt for a career in tourism after 12th. This way, you can start off soon and have a successful position in the sector at a considerably young age. There are various institutes that have introduced courses for the same. It is also important that you choose the best college for travel and tourism in India as not every institute can prepare you for the best careers in the area.
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Travel And Tourism In India
There are several benefits of tourism in India. The sector has proved to be advantageous to people in different areas. The travel and tourism industry in India is thriving to be the topmost in the country. It therefore becomes essential to the youngsters to understand the importance of tourism in India as in this era of unemployment, travel and tourism industry has the ability to help solve the issue.
The Ministry of Tourism, India has now been focussing on the development of the scope of travel and tourism management to create more areas of employment so that the seekers can get a job in tourism sector in government. To get into this you may require to acquire course in travel and tourism.
Events Risk Manager/ Assistant
A risk manager is an important job in travel and tourism. A Risk Manager will be responsible for managing the risk to an organisation, its employees, customers, reputation, assets and interests of stakeholders. Their job is to identify and assess threats to an organisation, put plans in place for if things go wrong and decide how to avoid, reduce or transfer risk.
Requirements- Knowledge of risk management
Salary range- £30,000- £45,000 per annum
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Licenses Certifications And Registrations
High school graduates with limited experience may demonstrate competence by taking the Travel Agent Proficiency test. The test has no eligibility requirements, but study and preparation may be required. The test is administered by The Travel Institute.
The Travel Institute also provides training and professional credentials for travel agents at three different experience levels. These credentialing programs are the Certified Travel Associate , Certified Travel Counselor , and Certified Travel Industry Executive . To maintain the credential, each program requires continuing education annually.
The American Society of Travel Advisors offers credentialing and educational programs for those seeking to become a travel agent. ASTA offers the Verified Travel Advisor program and the ASTA Roadmap to Becoming a Travel Advisor.
The Cruise Lines International Association offers four levels of certification: Certified , Accredited , Master , and Elite Cruise Counselor . Each level requires a certain amount of training and product knowledge.
Some states require travel agents to have a business license, to register with the state, or to meet other conditions. Requirements vary by state. Contact individual state licensing agencies for more information.
Diploma In Travel And Tourism
A diploma in travel and tourism are short term courses that moulds you to start working in the industry right after your studies. The courses usually last around 9 months to a year and is perfect if you take it up right after you complete your 12th grade. Alternatively, you can even pursue this after graduation, or post-graduation. These short courses are usually in the following specialisations –
- Travel formalities : This deals with the processes involved in travel such as procuring a visa, passports, foreign exchange, travel insurance, and several other travel documents.
- Tour Packaging : This revolves around the tour packages and plans to deliver to the customers. People look for the best deals and packages when travelling. It is, therefore, necessary to ensure that you are able to provide the best services in this area.
- Air Ticketing : Air travel is the fastest and most preferred mode of travel for tourists. It is important to learn the details of flight ticketing.
- Hospitality management: Hotels and other accommodation facilities are an integral part of any travel. This module helps in being trained to assist customers during their stay.
Apart from these, there are several other diploma courses that can be found. It is up to the individual to determine what suits his best interests. These courses will ensure that you are ready to take on the travel and tourism industry.
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